SELPEO recruitment



Job Details

Company Name SELPEO recruitment
Company Type Recruiter
Job Type Full-time
Location Bangkok, Thailand
Salary ฿60,000 ~ ฿70,000 THB / Monthly Salary See value in your currency
Date Updated January 18, 2018
Work Hours シフト制(実働9時間)
Holidays 完全週休2日制 ,有給休暇 ,傷病休暇

General Requirements

Career Level Entry Level
Experienced (Non-Manager)
Languages English (Intermediate - Preferred)
Japanese (Native - Required)
Visa Status Sponsorship available for the right candidate

Job Description


◆ Be available to answer all inbound calls in a timely and efficient manner by maintaining a business like manner at all times.

◆ Actively contact new owners/members to welcome owners/members to the MVW family by providing advise and guidance on their vacation planning as well as their FDB assignment.

◆ Verify Owner/Member account information (name, address and phone number) when appropriate during all the call.

◆ Acknowledge and answer any written correspondence received from owners/members in a timely and efficient manner not exceeding 48 hours unless otherwise directed by management.

◆ Ensure that all policies and procedures that are outlined in MySource are followed to ensure that all Owners/Members receive the same excellent service through consistently correct answers.

◆ Utilize Siebel to document all exceptions, complex service issues, problem, concerns, resolution and as directed by management, to ensure that an accurate owner history is kept.

◆ To develop and maintain a good working relationship with other MVW and Partner departments including but not limited to International Liaison, Sales sites, Concierge on site, Exchange Company, Finance department and New Owner Administration.

◆ To ensure that all issues are responded to and closed within a satisfactory period of time and if necessary follow up with resorts and Customer Resolution in order to resolve issue.

◆ Anticipating the Owner’s/Members’ needs and being flexible in responding to them so that we may deliver the service and program they value.

※※※※※※ ポジションの詳細は応募後、担当者より案内を致します ※※※※※※

Required Skills




Company Details

SELPEO recruitment

Selpeo recruitment established on Jan 2013 is a professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf our employers.

SELPEO Recruitmentは、海外就職・転職において多くの企業クライアントを持ち、アジア諸国にある多くの企業へ非常に熟練した経験豊かで、プロフェッショナルな人材を紹介しております。


また当社の専門スタッフがご就業までのサポート、現地情報をご案内し、 安心して渡航していただけるようサポートを行っております。


KAKAO TALK: selpeojapan

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